For your convenience, you may return or exchange merchandise you purchased online within 30 days of purchase including 15 days to notify us and receive an RMA and 15 days to ship the product back to us.

You can easily return an item online by using our online order lookup. If your order is eligible for return within our policy timeline, a return button will be available, click this button to initiate a return on an item in your order. Visit Samsung.com/orderhelp to lookup your order.